Automotive Phone Training – Traditional ...

Automotive Phone Training – Traditional vs. Progressive

When is the last time your dealership had a progressive training solution?   Is your dealership handling phone calls just like the “guy” down the street?   For generations automotive professionals have been provided automotive phone training with traditional ways of handling phone calls.  These traditional methods result in sales people handling objections the using the…

Why Automotive Call Monitoring Is Import...

Why Automotive Call Monitoring Is Important

Does your dealership have a call monitoring solution in place? Does your dealership consistently train phone skills? Chances are if the dealership has a large advertising budget and a proper setup for a BDC the answer is “yes”.  However, it is mind blowing to see how many dealerships in 2013 still do not pay attention…

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